# Terms and Conditions

**Effective Date:** October 26, 2026

Welcome to the YLP Plumbing website. These Terms and Conditions govern your access to and use of our website and the information and services provided by YLP Plumbing Inc. (“YLP Plumbing,” “we,” “our,” or “us”).

By accessing our website or requesting our services, you agree to these Terms and Conditions. If you do not agree with these terms, please discontinue use of our website.

## 1. About Our Business

YLP Plumbing Inc. provides residential and commercial plumbing services in Glendale, Pasadena, Burbank, and surrounding communities in California.

Our services may include drain cleaning, sewer line repair, hydro jetting, sewer camera inspections, water and gas line services, water heater installation and repair, fixture installation, backflow testing, sump pump services, and other plumbing-related work.

Our business operates under California State License Board (CSLB) license number **1137484**, C-36 Plumbing Contractor.

## 2. Use of Our Website

You may use our website for lawful purposes, including learning about our services, requesting estimates, and contacting our team.

You agree not to:

– Use the website for unlawful, fraudulent, or misleading purposes.
– Submit false, inaccurate, or misleading information through our forms.
– Attempt to gain unauthorized access to our website, servers, or systems.
– Interfere with the website’s functionality, security, or availability.
– Copy, reproduce, distribute, or exploit website content without appropriate authorization.

We reserve the right to restrict access to our website when necessary to protect our business, users, or systems.

## 3. Service Requests and Estimates

You may contact YLP Plumbing to request information, schedule plumbing services, or obtain an estimate.

Any estimate provided is based on the information available at the time of assessment. The final cost may change if additional work, hidden damage, inaccessible plumbing, code compliance requirements, or other unforeseen conditions are discovered.

Where applicable, additional work and pricing will be communicated to the customer for approval before proceeding, subject to applicable law and any emergency circumstances permitted by law.

Submitting a service request or estimate form does not automatically constitute a confirmed appointment or an agreement to perform work. Appointments and services are subject to confirmation by our team.

## 4. Pricing and Payment

The price of plumbing services depends on the type of work required, materials, labor, site conditions, and any additional services agreed upon.

Before work begins, customers will be informed of the applicable pricing and payment terms as required by law.

Customers agree to pay the amounts specified in the approved estimate, service agreement, invoice, or other applicable written documentation.

Any deposits, progress payments, final payments, or other charges will be handled in accordance with the applicable agreement and California law.

Additional work outside the original scope may require a revised estimate or written change order.

## 5. Appointments, Cancellations, and Access

Customers are responsible for providing accurate contact details, the correct service address, and reasonable access to the property where work is to be performed.

Please contact us as soon as possible if you need to change or cancel an appointment.

Appointment availability may vary depending on technician schedules, weather, traffic, emergencies, and other operational circumstances.

If we need to reschedule a service appointment, we will make reasonable efforts to notify you.

Any cancellation fees, deposits, or rescheduling charges will be subject to the applicable service agreement and applicable law.

## 6. Customer Responsibilities

Customers are expected to:

– Provide accurate information about the plumbing issue and property.
– Ensure safe and reasonable access to the work area.
– Inform us of known hazards, access restrictions, or relevant property conditions.
– Secure pets and take reasonable steps to protect personal belongings.
– Obtain any property-owner or other required authorization before requesting work.
– Review and approve applicable estimates, contracts, and change orders.

Customers should not attempt to perform hazardous plumbing or gas-related work themselves when doing so may create a risk to people or property.

## 7. Scope of Work and Service Agreements

The scope of each plumbing project will be determined by the approved estimate, work order, written contract, or other applicable documentation.

Our services are limited to the work agreed upon. Additional repairs, replacement parts, upgrades, or work required because of concealed conditions may be outside the original scope.

Any additional work will be handled in accordance with the applicable agreement and legal requirements.

Where a separate written service agreement or warranty applies, its terms will govern the relevant work to the extent permitted by law.

## 8. Warranties and Service Limitations

Any workmanship warranty, manufacturer warranty, or other service guarantee will be governed by the applicable written warranty or service agreement.

Unless expressly stated in an applicable agreement, we do not make blanket guarantees that every plumbing problem can be permanently resolved by a single visit.

Plumbing systems may be affected by pre-existing damage, corrosion, blockages, improper installation, misuse, building conditions, or other factors outside the agreed scope of work.

Nothing in these Terms and Conditions excludes or limits any warranty, consumer right, or other protection that cannot legally be excluded or limited under applicable law.

## 9. Emergency Plumbing Services

Plumbing emergencies may involve burst pipes, sewer backups, flooding, water heater failures, or suspected gas leaks.

Service availability and response times depend on the nature of the emergency, technician availability, and conditions beyond our control.

Contacting us through the website does not guarantee immediate assistance or emergency dispatch.

If you suspect a gas leak, leave the affected area, avoid flames and electrical switches, and contact your gas utility or emergency services from a safe location.

## 10. Website Information and Accuracy

We make reasonable efforts to keep the information on our website accurate and current. However, service descriptions, availability, pricing information, images, and other website content may change without notice.

Information on the website is provided for general informational purposes and should not be treated as a substitute for a professional assessment of your specific plumbing issue.

We do not guarantee that the website will always be available, error-free, or free from interruptions.

## 11. Intellectual Property

Unless otherwise indicated, the content on this website, including text, graphics, photographs, logos, page layouts, and other materials, is owned by or used with permission by YLP Plumbing Inc.

You may view and use website content for personal, non-commercial informational purposes.

You may not reproduce, modify, publish, distribute, or commercially exploit our content without prior written permission, except where permitted by applicable law.

## 12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services for your convenience.

We do not control third-party websites and are not responsible for their content, availability, security, privacy practices, or terms of use.

Accessing third-party websites is at your own discretion and subject to the terms and policies of those third parties.

## 13. Limitation of Liability

To the extent permitted by applicable law, YLP Plumbing Inc. shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or the inability to access it.

Nothing in these Terms and Conditions excludes or limits liability for fraud, willful misconduct, gross negligence where such limitation is prohibited, personal injury or property damage where liability cannot legally be limited, or any other liability that cannot be excluded under applicable law.

Nothing in this section limits any rights or remedies available to customers under applicable California law or an applicable service agreement.

## 14. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or engage in unlawful activities that cause damage or loss to YLP Plumbing Inc.

Any responsibility for losses arising from unlawful conduct, unauthorized access, or misuse of the website will be determined in accordance with applicable law.

Nothing in this section requires you to indemnify us for our own negligence, misconduct, or liability where such an obligation is prohibited by law.

## 15. Privacy and Personal Information

When you contact us, request an estimate, or submit a form, we may collect information such as your name, telephone number, email address, service address, and details about your plumbing needs.

We use personal information to respond to inquiries, arrange appointments, provide services, communicate with customers, and operate our business in accordance with applicable law.

Our collection and use of personal information are also governed by our **Privacy Policy**, available on our website.

Please review our Privacy Policy to understand how personal information is handled.

## 16. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions when necessary.

Any revised version will be posted on this page with an updated effective date. Changes will apply as permitted by applicable law.

Your continued use of the website after updated terms are posted indicates your acceptance of the revised terms to the extent such acceptance is legally effective.

## 17. Governing Law

These Terms and Conditions shall be governed by the laws of the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from the use of our website or our services will be handled by a court or other forum with appropriate jurisdiction, subject to applicable consumer protection laws and any enforceable dispute-resolution agreement.

## 18. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

## 19. Entire Agreement

These Terms and Conditions govern your use of our website. They do not replace or override any separate written service contract, approved estimate, warranty, or other agreement governing plumbing work.

In the event of a conflict, the applicable agreement and relevant law will determine the rights and obligations of the parties.

## 20. Contact Information

If you have questions about these Terms and Conditions or our plumbing services, please contact us:

**YLP Plumbing Inc.**

**Phone:** (747) 204-9420

**Website:** https://ylpplumbing.com/

**Service Areas:** Glendale, Pasadena, Burbank, and surrounding communities in California.

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© 2026 YLP Plumbing Inc. All rights reserved.